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Client experience, Brand Strategy, Podcast Monique Johnson Client experience, Brand Strategy, Podcast Monique Johnson

The Follow-Up You’re Not Making (And Why It’s Costing You and Your Clients)

But lately I’ve been honest with myself about something: a proposal sent by email is just a document. It doesn’t answer questions. It doesn’t calm nerves. It doesn’t make anyone feel like they’re making the right decision.

And right now, people need to feel like they’re making the right decision.

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Making Your First Hire As a Small Business Owner

It's a scary thing to hire someone... but completely worth it! I just recently (over the past two years) started hiring for a variety of things that I need done for my business and I don't have the capacity to handle.

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